Occupational Standards for the following areas have been developed and approved:

- Customer Service

• Customer Service Levels 1 & 2

• Customer Service Supervision Levels 3 & 4

• Customer Service Management Levels 4 & 5

 - Tourism and Hospitality

• Front Office - Levels 1 and 2

• Food and Beverage Service - Levels 1 and 2

• Housekeeping - Levels 1 and 2

• Food Preparation and Cooking - Levels 1 and 2

 - Information Technology

• Use of Information Technology - Levels 1-3