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Food and Beverage Service
Food and Beverage workers must offer quality services at all times when dealing with customers, guests and co-workers.
The term food and beverage service is a very broad term which encompasses all types of establishments supplying food and beverage for consumption away from home. The types of settings include:
- Independent restaurants of all kinds: coffee shops, fast food outlets, carry-out operations, cafeterias, corner and store counters.
- Food outlets in hotels, motels, clubs, cocktail lounges and department stores.
- Transportation food outlets such as provided within air carriers and cruise ships.
- Institutional food service within offices, factories, schools, universities and detention centers.
- Health Care food services within hospitals, nursing and convalescent homes and retirement
- Catering firms such as mobile trucks, vending machines and party and banquet contractors.
Depending on the type of Food and Beverage operation, the duties of the workers include: - escorting customers and guests to tables
- explaining the preparation or content of a particular dish or beverage
- serving food and beverage
- interacting positively with customers, guests and co-workers
They may also perform the duties of cashiering.
© 2003 - 2009. Technical and Vocational Education and Training (TVET) Council Barbados.
Telephone: (246) 435-3096 or Fax: (246) 429-2060
Email: office@tvetcouncil.com.bb
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